We are open to work on marketplace model, Please find below mentioned structure of our Marketplace Model and HealthXP’s terms and conditions for your reference :
Seller Panel :: Every seller will be given a seller panel for Order processing, Returns processing and Inventory management. The cataloging of the products will be done by HealthXP.
Logistics/ Shipping :: Logistic services can be provided by HealthXP or a seller can prefer their own logistics partner.
GST and Other Applicable Taxes :: GST and Other Applicable Taxes is borne by the seller.
Credit Period :: HealthXP has a standard credit period for all its sellers i.e. 14 days (7 + 7) post delivery to the customer.
Invoicing/ Shipping Labels :: Invoice and Shipping Labels will be generated in the name of the seller from the seller panel.
Lead Time (SLA) :: Standard 24 hours, once order gets reflected on seller panel.
Packaging Material :: Packaging materials such as carton, bubble wrap etc. will be arranged by the seller. However, HealthXP will provide its own HK printed tape for wrapping purpose. Moreover, HealthXP will provide instructions for packaging standards followed in logistics industry.
No. of Re-sellers :: HealthXP works on a single seller model where only one seller assigned for a particular SKU. The selection of seller for any SKU is at HealthXP’s discretion.
Seller Panel Charges :: A Quarterly charge of Rs 4500/ for 3 months- would be deducted for every 3 months in advance for the seller panel and 18% Service tax.
Service Tax :: Service Tax rates on services has been fixed at 18% by the Government. Above the commission we charge @18% for provision of facilitation services. The same would not be a cost to you.
Return/ Cancellation Policies :
HealthXP offers a 14-days return policy to its customers.
All the customers return (expired, quality-related issues, damages etc) will be borne by the seller.
The seller will be charged a penalty of 3.5 % of invoice value if an order is cancelled at vendor’s end.